We can thereby offer you unique reliability and peace of mind. Please contact us on 1300 464 353 or book a service call using https://www.servicebooking.miele.com.au . m_rod hiThank you for your swift response.I appreciate your helpfulness and generosity.I made an error with my question. Click BOTH arrows at the same time. You will need to book a service call for this issue, as the detergent flow sensor has failed. This has just happened to me. Miele TwinDos Washing machines. Twindos alert keeps coming on to run a maintenance programme.To which I have done already. Periodically using a programme with a 90degC setting is also a good way to clean the drum and stop any smells. If you can please book a service call using, Hi Darby, thanks for your question. There will obviously be more water when rinsing. Run a cycle without laundry, cottons, at 75degrees and your problem will be solved. In accordance to the instructions, I have filled a container with water, but it keeps saying "insufficient cleaning agent". Reason 1: Problem with the socket or machine not plugged in. For dishwashers, the model number should be printed on a sticker on the right inside edge of the door (see picture). Our W1 washer let’s you start a wash cycle but after about 2 mins stops and call service appears on the screen . If the power supply has been checked and this is fine, you will then need to book a service call. First and foremost, did you have the Miele man who delivered your machine set it up for you? My TwinDos Lights showing Colour or White don't light up any more. Miele believes in clean lines, timeless elegance and intuitive handling. These are subject to change during the cycle. Hi, we are unable to answer this question. There will obviously be more water when rinsing.RegardsMiz MK. The Twin Dos empty was the first message and of course it was not. Hi Icarus,You should be putting detergent for the main wash in compartment 2 not 1. ‘Soak/Pre-wash’, ‘Rinse Hold’, ‘Main wash’, ‘Rinse’ indicator (Flashing), ‘Inlet/Drain’ indicator (flashing or solid). People who buy Miele are quality conscious and have style! Whether you love or loath being in the kitchen, our community of reviewers have determined that out of almost 5,000 appliances on ProductReview.com.au, these are the best available! It won’t drain in the rinse but today it won’t drain after the wash. We would like to resolve this with you, can you please contact us on 1300 464 353 or leave an enquiry via https://www.miele.com.au/domestic/contact-us-3073.htm and our team can assist you as soon as possible. Reason: The door has not engaged correctl. It does not seem to matter what brand of powder detergent is used. Washing machine model numbers are usually located on the inside of the door. Excess detergent or start indicator flashing. The machine is not spinning at the end of the cycle, and the laundry is still wet. Trouble shooting guide Miele Troubleshooting Videos But today we are looking at one of their most popular appliances namely washing machines. To contact New Zealand please call 0800 464 353 or leave an enquiry via https://www.miele.co.nz/domestic/contact-us-3071.htm . Any ideas? https://www.servicebooking.miele.com.au/. This applies to the hygienic and gentle care of your laundry, your flooring and your crockery as well as when conjuring up exquisite culinary delights. Otherwise a service call may be required to fix this error. If you select a prewash, then you also put some detergent in compartment 1. Despite running the twindos maintenance program for both cartridges the machine continues to ask for the maintenance program. Reason: Display contrast not adjust correctly. Kind regards, Joel. Maybe my question was too convoluted. The service guy said I’d get a message once the container where near empty. Is it because my load is not large enough (I put in queen set and a couple of towels)? checked the power supply - all ok. Can't seem to get hold of anyone at Miele to ask. Listing monitored by Miele representatives. ‘WaterProof fault’ and an exclamation mark (flashing). I would just transfer into a separate bottle a small amount of phase one detergent for this purpose. Reason: Static build up inside the display. Front loading washing machines do not use as much water as top loaders and as a consequence you will not see a big amount of water sloshing around during the washing cycle. This information will allow us to pre-asses you repair and, if necessary, bring the correct replacement part when our engineer visits. The other option is to buy the Twin Dos refills from the Miele shop. I find the Miele wool wash very strong in perfume even if I use a small amount. Detergent dispenser is loose or hits the lid when closing. Reason: For safety reasons, the spin will not begin until sufficient water has been taken in by the machine. This could be caused by a power but or leaving the machine unplugged. Any tips? I have a new W1 - delivered today. Hi Arnold, we apologise for the inconvenience of this however we are unable to answer this question at this time. ‘Technical fault’ and an exclamation mark, ‘Water inlet fault’ and an exclamation mark. Please contact us on 1300 464 353 or leave an enquiry via, Hi, we are unable to answer this question. To contact New Zealand please call 0800 464 353 or leave an enquiry via, Hi Michelle, we apologise for the inconvenience of this however we are unable to answer this question at this time. If you can please book a service call using, Hi Warwick, thanks for your question. The machine finishes a cycle and endlessly beeps. We will always be there for you. Reason: This is normal and is caused by the high speeds at which the drum spins. From handles milled from a single piece of metal to matching gap dimensions across all product groups, each element is part of our journey to absolute perfection. There is always powder reside in the Tray 1 dispenser ( about a table spoon) after any type of wash. Hi Arnold, we apologise for the inconvenience of this however we are unable to answer this question at this time. Some of the most efficient appliances currently on the market can be found in the Miele TwinDos range. Please contact us on 1300 464 353 or book a service call using https://www.servicebooking.miele.com.au . When first being used ‘Water inlet fault’ is displayed and the cycle does not start. Please contact us on 1300 464 353 or leave an enquiry via https://www.miele.com.au/domestic/contact-us-3073.htm and our team can assist you as soon as possible. I have a new W1 - delivered today. Thanks. Nothing is more important to us than that you enjoy Miele for a long time. When you replace the cartridges do you need to reset the twin dos or does it do it automatically. Listing monitored by Miele representatives. You will need to book a service call for this issue, as the detergent flow sensor has failed. First and foremost, did you have the Miele man who delivered your machine set it up for you? The initial cost of a fridge or dishwasher is high, so to make sure you're not buying a lemon, here are the best fridges and best dishwashers of 2020. One person residing so minimal use. This is borne out by numerous first places in leading product tests conducted around the world. Do you have any suggestions? But other than this glitch I love my Miele. Our reviewers have provided detailed ratings for important factors to consider when choosing a refrigerator or dishwasher, such as Noise Level and Internal Layout. We would like to resolve this with you, can you please contact us on 1300 464 353 or if you believe your machine needs to be looked at by a Miele technician please book a service call using https://www.servicebooking.miele.com.au . Miele stands for fascinating technology and excellent results combined with minimum energy consumption. Miele is well known as a brand that produces appliances of unrivalled quality. I am in Vancouver, Canada. Meanwhile it went smoothly with compartment 2 from the very first try. I noticed the display info disapppeared after about 15 minutes into the was cycle chose. I have the W1 washer and you have two options - 1 use the drawer as per normal washing machines - it still uses this drawer in washing mode (you dont need to change any settings). Is this a fault? Kind regards, Joel. By the way is Ultra colour detergent the same product as phase one detergent? Another thing you could try is dry the detergent compartment and then place the powder in the compartment. 1. Reason: The display language has not been set correctly. I don’t need a big bottle of Ultra colour detergent. Extra wash time may be added if the machine deems that too much detergent has been used. If you have not already done so, please book a service call using. According to the manual, it means you have been washing at low temperatures and possibly using liquid detergents for a while and the drum is not clean. Reason: Requires inspection. Many thanks! When you book a repair, either online or over the phone, it’s helpful for us to know the model number of your appliance. Is your door locked? Whatever the style of your kitchen: Miele is the perfect match. Am I missing something, my W1 skips the spin cycle? hi,has anybody found out what fault F0220 is for model wkf130pw? Kind regards, Joel. Kind regards, Miele. On ovens, you can find the model number on a sticker at the base of the oven behind the door (see picture). I am using W1 machine for first time and I don't see any water or suds in machine. Our reviewers have provided detailed ratings for important factors to consider when choosing a refrigerator or dishwasher, such as Noise Level and Internal Layout. The latest issue is check drainage which we’ve done over and over and changed the hose set up so it is well under the up to 1 m limit which it was just under before. Each of our products is manufactured to the highest standard and is subject to stringent quality controls including individual surface tests with gloves. ProductReview.com.au has affiliate partnerships. For more than 120 years perfect results have been imperative to us: You can rely on Miele. 1. There are suds during the washing cycle but not excessive when using TwinDos. My plan is to stick to Miele's Ultraphase 2 but I want to be able to use my own liquid for ultraphase 1 as I have bought the empty cartridge. Can I reduce the time of the program for example 1 hour 50 to 1 hour 20. Does anyone know what it means? Yes, it has this function as a choice on the dial "Drain/Spin', Am doing my first wash in the W1 Classic & wondering if it’s possible to retain the timer display showing how much time there is left in the cycle enabling me to know how much time left. any ideas? If the hot water hose is connected or if the machine only has a single outlet and it is still not producing hot water, an inspection is required.
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