The Fiat Chrysler (FCA) active head restraint quickly moves forward to limit head motion to reduce injuries to the neck. You can re-set it yourself if the dealer wants $$$ to look at it. The noise, combined with the impact to the driver’s head, also has the potential to cause a driver to lose control of the vehicle if the deployment occurs while the vehicle is in motion. The current issue being faced by Chrysler isn’t the first time the company has experienced problems with their active head restraint headrests. This recall was to replace an electronic sensor that had a high rate of failure. Contact Osborne & Francis today to learn how we can help you recover your financial losses. Active head restraints are designed to prevent one of the most common injuries sustained in car accidents, whiplash. Toll Free: (888) 900-1330 271 The vehicle was not in an accident and upon visual inspection the plastic part that latches into the fixture snapped off leaving the headrest permanently damaged. If the component failed, the active head restraint would fail to deploy upon rear impact, leaving the driver unprotected from whiplash. Most car manufacturers did not even install seatbelts before the 1950s. The one concern I see now are the number of '13 D owners here reporting this issue. All rights Reserved. Read complaints about active headrests in 2014 Jeep Grand Cherokees and 2014 Dodge Durangos. Classifying the problem as a safety defect would make Chrysler financially responsible for correcting the flawed design on all vehicle that have AHR systems. CarComplaints.com will update our website with results of the Chrysler active head restraint investigation. The Chrysler models included in the 2017 recall were the 2011-2012 Jeep Liberty SUVs, 2012-2013 Chrysler 200s, and 2012-2013 Dodge Avengers. That is fantastic news! Dealer? The passenger headrest deployed while a passenger was sitting in seat. Sucks all around, Happened to me last weekend. Welcome to the best Dodge Durango Forum around, where you can find a great Dodge Durango Wiki and discuss the reliability of the different trim levels including the GT and SRT! And just wondering... shouldn’t the driver side be replaced too?? My 2014 Durango Limited head restraint exploded yesterday and I have an appointment to take it to the dealer Monday morning. The current issue with the Chrysler active restraint headrest is that some have deployed without the car being impacted by another vehicle, startling or injuring the driver. Example: "Bad Brakes", "Toyota Recall", etc. 4,694 Posts #49 • 10 mo ago. The headrests, however, have been reported to unexpectedly deploy even when the car is not involved in an accident, presenting a serious risk of driver distraction and potential head and neck injuries. Just for kicks I looked up the price of the headrest. For a better experience, please enable JavaScript in your browser before proceeding. We use cookies to analyze & improve your experience, & to personalize content and ads. The vehicle had approximately 75K miles at the time. Those similar reports will be evaluated during this investigation. Active head restraints are headrests that deploy upon impact much like an air bag. This is clearly something Chrysler would like to avoid, and a reason that class action suits have been initiated against the automaker. 2010 MB C300 W204 Neck-Pro headrest reset without triggering SRS light JavaScript is disabled. My passenger headrest exploded while sitting in my driveway overnight. File your complaint with NHTSA. Got this in the mail today. The system is spring operated and controlled by the airbag control unit, but customers claim cheap plastic inside the head restraints fail and trigger the devices. We had driven to a restaurant and were waiting, parked in a space, ignition running, for our food to be brought out to the car. The forward-facing half of the headrests rapidly extends forward at impact, making contact with the driver or passenger’s head to reduce or eliminate the distance available for the head to snap backward. Until someone brings it to the NHTSA’s attention in some legal capacity they’ll most likely ignore it for as long as they can, then it “might” become a recall, and those who already repaired theirs may be compensated. Mine exploded today on my '14 - had no clue this many people were having issues. But a headrest alone isn’t 100% effective because a driver may not be making contact with the headrest at the time of impact. "The drivers side active headrest deployed without a collision. Orlando, FL 32811 USA, Lawyers specializing in Product Liability, Medical Malpractice, Personal Injury, and Civil Rights Cases.
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